Patient Loyalty, with Luis Fernando Estrada

This video was originally produced in Spanish. You can enable subtitles in the video and also automatic translation (use the configuration icons in the lower right corner of the video).


It is not enough to be an expert in fitting contact lenses. We must develop strategies to ensure that our patients do not desert and go elsewhere. We will review a strategy that allows us to achieve patient loyalty to accompany us for many more years.

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